It appears Comcept still have not sent out many of the Kickstarter rewards for backers up to the $250 USD package. This has led Fangamer’s customer service handler Steve Campos to start sending out e-mails to backers telling them the rewards are still in production and will release in early 2017. Steve also posted the message on NeoGAF.
You can read the full e-mail down below..
Hey folks, this is Steve from Fangamer. We’ve been receiving a lot of questions from Mighty No. 9 backers regarding their remaining physical rewards, and I figured I would chime in here to clarify what’s going on from our end.
We (Fangamer) were contracted by Comcept to produce and fulfill the physical rewards (up to the $250 tier) for their Kickstarter project, however this is contingent on Comcept providing us with the necessary assets we need for fulfillment.
The question we’ve been receiving the most has been “When will you begin shipping the rewards?”. The remaining physical rewards are currently in production, and while we can provide estimates based on our (Fangamer’s) internal time-frames (e.g. Early-2017), these estimates are based on the assumption that we will receive all required assets from Comcept, and unfortunately we currently do not know when they will give them to us. Therefore, until we receive everything we need from Comcept, we cannot give a specific shipping time-frame just yet.
Also please keep in mind that our involvement in this project is limited to merch production and fulfillment for Comcept. While we’re happy to answer questions sent to our [email protected]customer support email address, we are not involved with providing updates or PR for this project; that is Comcept’s responsibility.
The Mighty No. 9 shirts, plushies, and boss posters were shipped off in 2015. If you were eligible for but haven’t received these items, please contact [email protected] for support.