GameStop have already suspended their PowerPass program and have told staff to all promotional material for the pass and put them back in the storage room. While no reason was given by the company, some staffers believe that the company’s computers couldn’t handle it despite it being a soft-launch.
A representative for GameStop told Kotaku..
“We have elected to temporarily pause the roll out of the new PowerPass subscription service, based on a few program limitations we have identified. We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service.”
“For those guests who have already purchased the service, we will allow them to bring the pass, and video game they have checked-out, back to receive a full refund. In addition, we will allow them to pick out any Pre-Owned game for free.”
PowerPass is a new program that costs $60 and allows players to check out and play one copy of any pre-owned game for six months. After the six months is over, you are allowed to keep one of the games.
It is unknown when the program will be reinstated.